Parking Officers Misconceptions

There are a lot of common misconceptions regarding the Parking Enforcement outside contractor, the Commissionaires of Ottawa - Windsor Division. This page is going to hopefully clear some of those misconceptions up for you.

Municipal by-law enforcement officer shoulder patch

False Comments and/or Statements About Officers

They do not:

  • Have a monthly quota to meet
  • Receive bonuses for ticket amounts
  • Wait in bushes, behind trees or other locations watching and waiting to issue tickets
  • Follow residents around (i.e. pick on individuals)/targeting
  • Repair meters
  • Remember your vehicle and if you have a permit or not
  • Wait for meters to expire

They are not:

  • To take handouts/tips/gifts in lieu of issuing an administrative penalty notice (parking tickets)
  • To look through driver and passenger windows in detail to try and find a permit/time ticket (i.e. on floor of vehicle). (Driver must assure that these are visible.)
  • Able to look up a permit number to see if an accessible parking permit is current or not
  • Allowed to cancel tickets after they have been issued, unless it is an officer’s error

True Comments and/or Statements About Officers

They do:

  • Have a job (They are to enforce the City of Windsor Parking By-law 9023.)
  • Only have a maximum of five officers working at a time to cover entire city, per shift
  • Rotate beats/sections throughout city
  • Take photos of you in violation if they issue a ticket
  • Frequently visit “timed” locations when they mark a vehicle

They are:

  • To get out of their vehicles to look for permits/time tickets clearly displayed on dash/mirror
  • Able to park in a violation when performing City of Windsor business as per the City by-law
  • To look through driver and passenger windows to try and see a permit/time ticket (i.e. on flipped up visor or car seats)

The City of Windsor does not send text messages or email reminders about parking violations/tickets or issue reminders through a third party. If received, do not reply or click on the links; delete the message.

For questions or more information, please contact:

Parking Enforcement Office
1266 McDougall Street
Windsor, Ontario
N8X 3M7
Hours of Operation: Monday through Friday (holidays excluded) - 8:00 a.m. to 4:30 p.m.
Phone: For general information, call 311. For detailed inquiries, call (519) 255-6298, email or fax (519) 255-9467.