Transit Master Plan

More Than Transit is Transit Windsor’s long-term Transit Master Plan. It outlines short-, medium-, and long-term actions that guide service planning, investment, and decision-making over a ten-year horizon.

The plan provides a strategic framework for:

  • Improving transit service and reliability
  • Responding to changing travel needs across Windsor
  • Supporting sustainable growth and neighbourhood development
  • Aligning transit priorities with broader City of Windsor objectives
  • View our Transit Master Plan (59 MB)

Updates

What's More Than Transit?

Shape Transit Shape Our City

Our city is changing and how we move around is changing too.

1 A bus at the downtown transit terminal

The City of Windsor is exploring how our transit system can more effectively serve our community. To do this, we're looking at the changing needs of our city. We're looking at how to better connect people to school, work, services, and more. We're looking at how transit can support the healthy growth and development of our neighbourhoods. We're looking at more than transit.

Project At-A-Glance

Plan Objectives

The Transit Master Plan positions Transit Windsor to:

  • Anticipate and respond to future opportunities and challenges
  • Deliver transit service that is effective, efficient, and customer-focused
  • Improve service quality and overall rider experience
  • Support the long-term growth and development of the city

How the Plan Was Developed

The Transit Master Plan was developed through a comprehensive Service Delivery Review (SDR) led by Dillon Consulting Limited. The review included:

  • Analysis of the existing transit network, ridership, and performance
  • Review of service standards, policies, and operating practices
  • Assessment of fleet, facilities, and bus stop amenities
  • Evaluation of operating and capital budgets
  • Technical review of organizational structure and staffing

This work informed the development of a phased set of recommendations and implementation actions.

Public Engagement

Public engagement was conducted as part of the Service Delivery Review to ensure the plan reflected community needs and priorities. Engagement occurred in two phases:

  • Round 1: Winter 2018–2019
  • Round 2: Summer 2019

Feedback from residents, stakeholders, and the Transit Windsor Advisory Committee was used to shape the final recommendations contained in the Transit Master Plan.

Outcomes include short- and long-term actions and recommendations to create and improve transit system.

Transit Windsor has been undertaking a Service Delivery Review (SDR), being conducted by Dillon Consulting Limited. As you have been an integral part of Transit Windsor's process and have provided us with valuable feedback, we wanted to make you aware the SDR is now complete. As part of the SDR, Dillion Consulting Limited has devised a Transit Windsor Master Plan that outlines short-to-long-term actions and recommendations for Transit Windsor. The plan provides strategies for both the service's direction going forward and an implementation plan and schedule for the next 10 years.

The Service Delivery Report has been tabled to allow for comments from the Transit Windsor Advisory Committee and the general public. The final comprehensive report is expected to go back to the Transit Windsor Advisory Committee in December and City Council in January for approval.

Privacy Statement - Notice of Collection

The information is collected under the authority of Section 10, Municipal Act. The information will only be used to improve the City of Windsor's commitment to customer engagement and is subject to the provisions of the Municipal Freedom of Information and Protection of Privacy Act, 1990. 

For any questions regarding the Transit Master Plan, email Transit Windsor.