Application Process

Who Can Apply?

How to Apply?

  1. By phone - To start the application process, call the intake unit at 519-255-5600 or toll free at 1-866-925-2022, Monday through Friday, between the hours of 8:30 to 11:30 am and 1:00 to 4:00 pm;
  2. Online - The online application is available 24 hours a day in English and French from any computer with internet access.  The online application will take approximately 40 minutes to complete.

If you do not have a telephone or a computer with internet access, you can come to our Windsor location, where you may be given internet access:

Windsor Office:
400 City Hall Square East
Windsor, Ontario  N9A 7K6

The online application for Ontario Works allows residents of Ontario to:

  • Find out if they might be eligible for assistance and
  • Start the application process.

Note:  The City of Windsor Employment and Social Services Department does not currently offer the option to schedule your own in-office appointment.  Therefore, if you choose to apply for Ontario Works online, you must provide a telephone call-back number.  An intake service representative will call you at that number to confirm the date, time, and location of your in-office appointment, as well as any other special instructions needed to finalize your application.

Start Your Application Here