- The City maintains approximately 1,076 kilometres (672 miles) of roads.
Potholes in roads are formed as a result of poor drainage (due to clay soils) and freeze/thaw cycles. In the winter, temporary "cold patch" materials are used to fill the potholes to make the road safe. Once "hot mix" asphalt plants open in the spring (usually mid-April), repairs are completed using "hot mix" asphalt.
If you find a pothole, please call 311 and give us a brief description (including the location) so we can schedule the repair as soon as possible.
The Road Rehabilitation Program is responsible for the ongoing maintenance of the existing road network. It includes road resurfacing (mill and pave), concrete panel repairs, and total road reconstruction projects.
For upcoming road rehabilitation projects, see the Construction
Curb & Gutter Maintenance
Shoulder grading is carried out twice per year on all rural cross section roads. In addition, City crews monitor and repair shoulders on an as-needed basis throughout the city.
To report a shoulder that requires grading, please call 311.
Contracts, Field Services & Maintenance Division
1531 Crawford Avenue
Hours of Operation: 8:00 a.m. - 4:00 p.m.
Phone: For general information, call 311. For detailed inquiries, call (519) 255-6326.