Inspection Services
 
Inspections are conducted for construction authorized through a building permit that was issued by the City’s Building Department. It is the responsibility of the Property Owner or authorized agent of the Property Owner to request building inspections at key stages of construction.
 
Important Information When Requesting an Inspection:

  •  When booking an inspection be sure to have the following information available:
    • The building permit number
    • Municipal address of the project
    • The type of inspection being requested
    • Preferred inspection date
    • Preferred time of inspection (a.m. or p.m.) and
    • Site contact name/number (This is the person who will be meeting the inspector on-site for the inspection.)
  • Same-day Inspection requests are not available.
  • High-volume inspection periods may require a 48-hour timeline to complete inspections.
  • Inspection request phone calls or emails received during office hours between 8:30 a.m. and 4:30 p.m. Monday to Friday (excluding holidays, weekends and closures) will be booked the next business day or as the schedule permits.
  • Phone calls or emails received between the hours of 2:00 p.m. and 8:30 a.m. will be scheduled in two business days or as the schedule permits.
  • The building inspection staff make all reasonable attempts to maintain scheduled inspection times; however, unforeseen events may occur, and changes to the inspection schedule may result.
  • A re-inspection fee may be applied for work that is not deemed ready for inspection. To avoid re-inspection fee charges, please contact the dispatcher to cancel before the building inspector attends the site.

How to Request an Inspection:

Once a building permit is issued and the project is ready for an inspection by a City building inspector, there are three (3) methods available to request an inspection:

1. Request an Inspection through the Cloudpermit System

This option is available online for permits that have been applied for and processed in the Cloudpermit system. To book an inspection in the Cloudpermit system, log in to your Cloudpermit account, open the permit that the inspection relates to and follow the prompts to request an inspection.
 
  1. Cloudpermit will provide a confirmation for your inspection request
  2. If the inspection type is not listed as an option under your permit, please call or e-mail dispatch so that we may select the most appropriate inspection type.

2. Email your Inspection Request

A confirmation email will be sent to the requestor confirming the inspection has been booked.

  1. Send an email to dispatch@citywindsor.ca
  2. In the subject line of the email, indicate the building permit number and municipal address of the project.
  3. In the body of the email, indicate the following:
    • Type of inspection being requested
    • Preferred inspection date
    • Preferred time of inspection (a.m. or p.m.) and
    • Site contact name/number (This is the person who will be meeting the inspector on-site for the inspection.)

3. Book By Phone

To book an inspection by phone, call (519) 255-6453 during office hours between 8:30 a.m. and 4:30 p.m. Monday to Friday (excluding holidays, weekends and closures).

If prompted to leave a voicemail, please leave a message that includes the following information:

  1. The permit number
  2. The permit property address
  3. The type of inspection being requested
  4. Preferred date and time of inspection (a.m. or p.m.) and,
  5. Site contact name/number (This is the person who will be meeting the inspector on-site for the inspection.)

Voicemail messages received during the office hours noted above will be retrieved on the same business day, and the inspection will be scheduled as requested.

Voicemail inspection requests are only returned where scheduling conflicts do not allow the inspection to be booked as requested. If this occurs, the building department dispatcher will call the site contact to arrange a suitable inspection time.

For general inspection information or additional inspection questions please contact:

Phone: Dispatch (519) 255-6453 
Email: dispatch@citywindsor.ca