Maintenance and Correction
Ultimately the property owner is responsible for ensuring that violations are corrected. However, the property tenants may also have an obligation (through the rental agreement) to keep the property in good condition and free from by-law violations. The tenant is responsible for damages caused by him/her or anyone else for whom he/she is responsible (e.g. children, guests) that result from neglect or abuse. The landlord is responsible for repairing conditions that seriously affect the rental unit's habitability. For less serious repairs, responsibility to make repairs is often determined by the rental agreement.
350 City Hall Square West, 4th Floor
P. O. Box 1607
Phone: For general information, call 311. For detailed inquires, call 519-255-6267.