Ontario Works Cheques and Reloadable Payment Cards to Be Distributed In Person Due to Potential Canada Post Disruption
Due to the ongoing potential for a Canada Post work disruption, the City of Windsor has implemented its contingency plan to ensure Ontario Works clients receive their income support cheques and reloadable payment cards (RPCs).
Direct Deposit Recipients
All recipients who receive payments through direct deposit will continue to do so, as direct deposits will not be affected by the postal disruption.
Cheque Recipients
Recipients who receive their income supports by cheque will be required to pick them up in person. If a recipient is issued a new reloadable payment card, those will also be available on-site.
Cheque Distribution Centres
June monthly assistance cheques will be available for pickup as follows:
Windsor Office Recipients:
- Friday, May 30, 2025, and Monday, June 2, 2025:
9:30 a.m. to 4 p.m.
400 City Hall Square East, Suite 102, Windsor
Leamington Office Recipients:
- Friday, May 30, 2025, and Monday, June 2, 2025:
11 a.m. to 4 p.m.
33 Princess Street, Leamington
Recipients must bring two pieces of government-issued identification, one of which must have a photo. Individuals cannot pick up cheques or reloadable payment cards (RPCs) on behalf of another individual. Before proceeding to the cheque distribution location, please call 1-800-808-2268 to ensure your cheque has been printed and is ready for pickup. Status of payment can also be viewed on the MyBenefits app.
Vendors and Landlords
For vendors and landlords that support Ontario Works clients, cheques will be available for pickup at 350 City Hall Square West on Friday, May 30, 2025, from 9:30 a.m. until 1:30 p.m. Individuals picking up cheques on behalf of third-party vendors must present a letter from that vendor authorizing the pick-up of the cheques as well as a piece of government-issued identification with a photo.
If you require more information, please contact your Ontario Works Caseworker at 519-255-5200.