Property Taxes and Assessment

What's New:

COVID-19 Relief Measures for Property Tax Payments

In response to recent events stemming from the COVID-19 pandemic, the City of Windsor has introduced the following deferral measures to assist property owners with the financial burden as it relates to property taxes:

• The third installment for the 2020 Interim Property Taxes has been changed from April 15, 2020 to June 30, 2020.
• All pre-authorized payment (PAP) withdrawals scheduled in the months of April, May and June will continue to be withdrawn on the scheduled dates unless otherwise cancelled/adjusted by the property owner via written request by email to propertytax@citywindsor.ca.
• A PAP plan can be cancelled, suspended or deferred:
• Cancelled – Upon receipt of a written request from the property owner, the Taxation Department will cancel the PAP plan and the property owner will be responsible to make payments by other means going forward (see payment options below).
• Suspended – Upon receipt of a written request from the property owner, no withdrawals will be processed during the months of April, May and June, and the property owner will be responsible to make payments by other means going forward (see payment options below). The PAP plan will be reinstated in July 2020 provided the balance on the tax account is zero ($0) at June 30, 2020.
• Deferred – Upon receipt of a written request from the property owner, no withdrawals will be processed from April until June 30, 2020, whereby the balance owing on the tax account will be withdrawn in full. The original PAP plan will be reinstated in July 2020. Property owners may make payments by other means (see payment options below) throughout April, May and June.
• All postdated cheques for the April 15, 2020 installment were cashed on the scheduled date unless a request for cancellation or deferral to June 30, 2020 by the property owner was made by email to propertytax@citywindsor.ca.
• Charges for Non-Sufficient Funds related to property tax payments will be waived through the period ending June 30, 2020.
• There will be no late payment charges in either form, penalty and/or interest, through the period ending June 30, 2020.
• If a pre-authorized payment was withdrawn or a cheque cashed, and no written request to stop or defer the payment was received by the taxation division of the City of Windsor from the property owner, no refund may be requested.
• Payment options:
• By Mail – Tax Collector,
  City of Windsor Finance Department
  350 City Hall Square West, Suite 410
  Windsor, Ontario  N9A 6S1
• By Courier – Tax Collector,
  City of Windsor Finance Department
  c/o 400 City Hall Square East, Suite
  Windsor, Ontario  N9A 7K6
• Electronically (telephone, online banking)
• Please use the 15-digit roll number as the account number (this can be found on the Property Tax Bill or Statement of Account).
• If you do not have documentation stating the roll number please call 311.
• Please contact your financial institution for further details with respect to telephone or online banking.
• Pay with your mortgage: Please contact the company that holds your mortgage for details.

Submit and Pay for Tax Certificate and Property Information Orders Online

The City of Windsor recently launched a new e-service to request tax certificates and property information reports online. The new functionality includes submitting your contact information, requesting the information and then paying for your order online by credit card. For more information on this service or to place an online order, please visit the e-services section of our website:

• E-Services – Property Information Request 

In accordance with the 2020 City of Windsor User Fee Schedule, please note the following updates:

2020 Fee:

• Property Tax Receipts: $30
• Other Charges Levied Against the Tax Roll: $50 per account

Please note the following fees remain the same as 2019:

• Expedited Tax Certificate: $135.60 ($120 plus HST)
• Tax Certificate: $84.75 ($75 plus HST)
• New Ownership/Ownership Change: $75
• New Property Account: $75
• Non-Sufficient Funds/Returned Item: $50

My Property Tax Lets You Access, Change and Request Your Tax Info Online

My Property Tax allows you to view details about your tax bills, upcoming due dates, balances and more, as well as request tax statements and advise of updates to your account online.

To get started, property owners must visit the E-Services page on the City’s Website, and then choose My Property Tax to set up an account. Upon successful registration, users can visit My Property Tax for access to:

• View information  specific to your property(s) through the secure password protected site
• Enroll in a pre-authorized payment plan (PAP)
• Cancel/change/update ownership info (e.g. mailing address)
• Provide  a letter of authorization if you need somebody to act on your behalf
• Request a statement of account, income tax receipt or tax certificate
• View a detailed transaction history list for your property(s)

My Property Tax complements the Public Tax Assessment and Property Information service (also available from the E-Services tab), which provides open access to public information on properties throughout the city.

For more information on assessment and taxes call 311.

How do our taxes in Windsor compare to the Ontario average?