Step 1 - What Items Can be Purchased

The following products/services provided by the City of Windsor’s Development and Right-of-Way (ROW) Division may be purchased via the Online Payments App:

  • Driveway Permit
  • Encroachment Application
  • General Permit (Sewer, Public Works, Utility, etc.)
  • Sewer Information Sheet

Step 2 - Requirements

Prior to making a payment via the Online Payments App, you must do the following:

  • Complete an application form for the product(s)/service(s) being requested. The application forms are available from:
  • Receive an e-mail from the City of Windsor’s Development and Right-of-Way (ROW) Division:
    • Advising that the product(s)/service(s) being requested are ready to be issued
    • Indicating the price of the product(s)/service(s) requested
    • Providing any other instructions for payment

Step 3 - How to Make a Payment


To make an online payment, you will need to do the following steps:

  1. Access the MyWindsor online service.
    • Proceed to The MyWindsor service will prompt you to log in or create a new account. You may also sign in with Google. After your first use of this online process, you will be able to view your past purchases at any time, and your future purchases will be simpler. Your MyWindsor account can also be used for other City of Windsor online services.
    • If you already have a MyWindsor account and want to sign in with Google instead, log into your MyWindsor account, and link it to Google.
    • Note: Google sign-in is currently in beta phase.
  2. Click the “+Create a new application” button once you have successfully logged into the MyWindsor online service and been redirected to the Online Payments App.
  3. Enter the requestor’s (e.g. your) information.
  4. Identify the items being purchased for each Windsor property specified.

    Note: City departments will often provide their customers with written instructions detailing the type of information (e.g. permit number, permit cost) that should be provided via the online option. Please be sure to follow those instructions carefully, so your purchase is not delayed!

  5. Pay for your purchases by entering your credit card information.

Other Payment Methods: Please note that only online payments will be accepted during the current COVID-19 pandemic.

Step 4 - Contact us

Office of the City Engineer
Engineering Department
Development and Right-of-Way Division
350 City Hall Square West, Suite 210
Windsor, Ontario
N9A 6S1

Hours of Operation

  • 8:30 a.m. to 4:30 p.m., Monday to Friday (except holidays)


  • For general information, call 311.
  • For detailed inquiries, call (519) 255-6257 (Engineering Department - Right-of-Way Division)