Parking Officers Misconceptions

There are a lot of common misconceptions regarding the Parking Enforcement outside contractor, the Commissionaires of Ottawa - Windsor Division. This pages is going to hopefully clear some of your misconceptions up for you.

​​ Enforcement officer shoulder patch

False Comments and/or Statements About Officers 

They do not ...

  • Have a monthly quota to meet
  • Receive bonuses for ticket amounts
  • Wait in bushes, behind trees or other locations watching and waiting to issue tickets
  • Follow residents around (i.e. pick on individuals)
  • Repair meters
  • Remember your vehicle and if you have a permit or not
  • Wait for meters to expire

They are not ...

  • To take handouts/tips/gifts in lieu of issuing a penalty notice (parking tickets)
  • To look through driver and passenger windows in detail to try and find a permit/time ticket (i.e. on floor of vehicle) Driver must assure that these are visible
  • Able to look up a permit number to see if a Accessible Parking Permit is current or not
  • Allowed to cancel tickets after they have been issued, unless it is an officer’s error.

True Comments and/or Statements About Officers

They do ...

  • Have a job, they are to enforce the parking by-law 9023
  • Only have a maximum of five officers working at a time to cover ENTIRE city, per shift
  • Rotate beats/sections throughout City
  • Take photos of you in violation if they issue a ticket
  • Frequently visit “timed” locations when they mark a vehicle 

They are ...

  • To get out of their vehicles to look for permits/time tickets clearly displayed on Dash/mirror
  • Able to park in a violation when performing City of Windsor business as per the City Bylaw
  • To look through driver and passenger windows to try and see a permit/time ticket (i.e. on flipped up visor or car seats)

For questions or more information, please contact:

Parking Enforcement Office
1266 McDougall Street
Windsor, Ontario
N8X 3M7
Hours of Operation: Monday through Friday (holidays excluded) - 8:00 a.m. to 4:30 p.m.

Phone: For general information, call 311. For detailed inquiries, call (519) 255-6298, email or fax (519) 255-9467.