Hours of Operation - Customer Care Centres​

Please note that Customer Care Centre hours have been updated for fall 2023:

Transit Smart Pass cards: Please note that at this time we are only able to reload pre-existing Transit Smart Pass cards. All cards must first be purchased at the Windsor International Transit Terminal. We are a reload location only for these items.

Transit Smart Ride cards: You are now able to purchase or reload a Smart Ride card at any Customer Care Centre.

Parks and Recreation
2450 McDougall Street
Windsor, Ontario
N8X 3N6

Telephone: For general information call 311. For detailed inquiries, contact (519) 253-2300.
Fax: (519) 255-7990
Email: parkrec@citywindsor.ca