Communications and Customer Service

Communications assists City of Windsor departments with the following:

  • Communications planning and counselling
  • Audience and market research
  • Media relations
  • Publicity
  • Employee relations
  • Community relations
  • Issues/crisis management 
  • Public affairs/marketing products

Communications contact:

Jason Moore
Senior Manager of Communications and Customer Service
350 City Hall Square West, Room 530
Phone: (519) 255-6100 ext. 6304

Our Customer Service Department is ready to help you too:

  • If you are looking for City of Windsor services or service information, 311 is the only number you need to remember.
  • Operators can provide answers to your questions or generate service requests for the full range of City of Windsor services: from detours and construction to parks and recreation, from building and planning to licensing and registration, and more.
  • No more looking through hundreds of phone numbers, getting lost in voice mail wilderness or wondering if anyone will respond to your request.
  • 311's telephone service is available in 150 languages, thanks to the City's partnership with Language Line Services.