Application Process
Application Process
Who Can Apply?
- Any resident of the City of Windsor or County of Essex may apply for Ontario Works assistance through the City of Windsor Employment and Social Services Department.
How to Apply?
- By phone - To start the application process, call the intake unit at 519-255-5600 or toll free at 1-866-925-2022, Monday through Friday, between the hours of 8:30 to 11:30 am and 1:00 to 4:00 pm;
Or - Online - The online application is available 24 hours a day in English and French from any computer with internet access. The online application will take approximately 40 minutes to complete.
If you do not have a telephone or a computer with internet access, you can come to our Windsor location, where you may be given internet access:
Windsor Office:
400 City Hall Square East
Windsor, Ontario N9A 7K6
The online application for Ontario Works allows residents of Ontario to:
- Find out if they might be eligible for assistance and
- Start the application process.
Note: The City of Windsor Employment and Social Services Department does not currently offer the option to schedule your own in-office appointment. Therefore, if you choose to apply for Ontario Works online, you must provide a telephone call-back number. An intake service representative will call you at that number to confirm the date, time, and location of your in-office appointment, as well as any other special instructions needed to finalize your application.