Downspout (Eavestrough) Disconnection
Downspouts, or roof leaders, are used to drain stormwater from your home's roof surface.
The rainwater falling onto the roof is generally clean and free of ground contamination. Softer than surface water and free of chlorine, it is ideal for use in gardens, car washing, and for lawn care. Once it reaches the sewer, it is polluted by the existing wastewater and occupies significant capacity in the system.
You can help recover this water for your own use by taking advantage of the City's Downspout Disconnection Service, free of charge. To book an appointment call 311. Currently, the program is targeting residential homes only.
See our Downspout Disconnection Pamphlet for more details.
Overall benefits of downspout disconnection include:
- Reduced neighbourhood basement flooding
- Reduced sewage treatment expenditures
- Added sewer capacity
- Reduced need for costly trunk sewer projects
Is Downspout Disconnection Mandatory?
Under By-Law 26-2008, parts of the City may require mandatory disconnection. Non-compliance with a disconnection order may be subject to a fine under the By-Law.
Disconnection is mandatory within the area bounded by the following:
- South of Tecumseh Road East
- North of the Canadian Pacific Railway
- East of Howard Avenue
- West of Walker Road
Infrastructure and Transportation Planning Branch
350 City Hall Square West, 3rd Floor
Hours of Operation: 8:30 A.M. - 4:30 P.M.
Phone: To book an appointment, call 311. For detailed inquires, call (519) 255-6257 ext 6336 or 6734.
Fax: (519) 255-9847