Paying Your Taxes

Approved Bank, Credit Union, or Trust Company

• Present the original tax billing with installment stub to any approved bank, credit union, or trust company, on or before, the installment due date shown on the tax billing.

By Mail

• Make cheque payable to "The City of Windsor" and mail to:
• Tax Collector
  City of Windsor Finance Department
  350 City Hall Square West, Suite 410
  Windsor, Ontario
  Canada
  N9A 6S1

Electronically (telephone, online banking)

• Please use the 15-digit roll number (do not include 3739 identifier at beginning, but do include 0000 at end) as the account number.
• The roll number can be found on the Property Tax Bill or Statement of Account.
• If you do not have documentation stating the roll number, please contact 311.
• Please contact your financial institution for further details with respect to telephone or online banking.

With Your Mortgage

• Pay with your mortgage: Please contact the company that holds your mortgage for details.

Pre-authorized Payment Plans

Who is eligible?

If your property tax payments are paid and up to date, you are eligible to enroll in a Plan. All arrears must be paid in full prior to enrollment in a plan. If you have taxes owing, please contact the City (see below) for information on the Pre-authorized Payment Plan for Tax Arrears.

• Pay using one of our three (3) pre-authorized payment plans:
  • End-of-Month 10-Month Tax Payment Plan - Under this plan funds will be withdrawn automatically from your bank account in approximately 10 equal payments from February to November on the last business day of each month. Payments are not withdrawn in January or December,
  • Mid-Month 10-Month Tax Payment Plan - Under this plan funds will be withdrawn automatically from your bank account in approximately 10 equal payments from February to November in the middle of each month. Payments are not withdrawn in January or December, or
  • Due Date Tax Payment Plan - Under this plan, funds will be withdrawn automatically from your bank account on the six (6) regular tax installment due dates which are usually February, March, April, July, September, and November.

  To begin a Pre-Authorized Tax Payment Plan, you must register five (5) business days prior to the next scheduled withdrawal date. Please refer to the Tax Billing Cycle page for withdrawal dates. Important: your taxes must be up-to-date prior to enrolling in the plan.

• Download the Pre-Authorized Payment Plan Application (PDF).

• Changing Banking Information - If, at any time, you wish to change the bank account from which your tax payments are being withdrawn, you must notify us in writing five (5) business days prior to the next scheduled withdrawal date. In the month of June, fifteen (15) business days notice is required for changes to the End of Month 10 Month Tax Payment Plan. Please refer to the Tax Billing Cycle page for withdrawal dates. The City Of Windsor does not assume responsibility for errors or fees associated with incorrect banking information.
• Download the Notice of Bank Account Change or Cancellation For Pre-Authorized Payment Plan (PDF).
• Cancellation of Pre-Authorized Payment Plan - If at any time you are no longer responsible for paying the taxes on the property registered in this plan (i.e. due to a sale of that property), or would like to cancel enrollment you must notify us in writing five (5) business days prior to the next scheduled withdrawal date. In the month of June, fifteen (15) business days notice is required for cancellations to the End of Month 10 Month Tax Payment Plan.

• Download the Notice of Bank Account Change or Cancellation For Pre-Authorized Payment Plan (PDF).

Arrears Tax Payments

Please contact the City (see below) to receive special instructions and an application for tax accounts that are in arrears.

• Arrears tax payments can be made:
• By visiting the City of Windsor Finance Department (350 City Hall Square West, 1st Floor Customer Service) or by mailing a cheque or money order to the mailing address noted above. If you have a Tax Arrears Certificate registered against your property and there is no active Extension Agreement, payment in full is required, via certified funds.
• Via approved bank, credit union, or trust company (see above)
• Electronically (see above)
• At drop-off boxes (see below)

Due to late payment charges at rate of 1.25% per month (15% annualized) taxpayers are encouraged to seek alternate financing through options such as their financial institution. If this is not possible, please refer to the Pre-Authorized Payment Plan for Tax Arrears 5-year payment plan information flyer (PDF).

Drop-Off Boxes

Drop-off boxes available:

• 350 City Hall Square West:
  This box is available between 8:30 a.m. and 4:30 p.m., Monday through Friday (holidays excluded).

Please note: property tax payments made at drop-off boxes must be in a sealed envelope and the method of payment must be by cheque or bank draft only.

Note: If two (2) cheques are returned N.S.F (non sufficient funds), a certified cheque or bank draft/money order will thereafter be required to pay taxes. Additionally, an N.S.F. fee of $50.00 must be paid before any amounts can be applied to your outstanding taxes or other municipal fees.

Still have questions on paying your taxes?