Transit Windsor COVID-19 Service Update

Masks are still mandatory on Transit Windsor buses.

Please do your part to stop the spread of COVID-19.

Transit Windsor Service

Effective November 22, 2021, Transit Windsor will be operating on an enhanced Saturday service schedule.

Enhanced service is additional service over and above Saturday service:

  • Routes that have had additional trips added to start earlier/finish later than normal Saturday schedule:
    • Dominion 5
    • Walkerville 8
    • Parent 14
    • 518X
  • School Extras: 701, 702, 703, 704, 705, 706, 707, 708, 709, 710, 711 all running on normal schedules
  • Additional buses added on routes where overloads are identified

The tunnel bus service remains suspended until further notice.

Safety Procedures on Transit Windsor Buses

Mask poster with words, Got your mask? Masks are mandatory.Protective barriers have been installed on all Transit Windsor buses to ensure employee safety while maintaining sight lines and visibility for drivers. Passengers will be requested to follow a one-way flow, boarding through the front of the bus and exiting through the rear doors. Exceptions will be made for customers with mobility issues to exit through the front of the bus.

Following the best advice of public health experts, the mandatory mask policy will remain in effect indefinitely, and bus capacity is limited to 40 passengers per bus. It is mandatory for Transit Windsor riders to wear a face mask that covers the nose and mouth. This does not include neck gaiters, bandanas, face shields, pulling your shirt over your face, etc. Transit Windsor accepts wearing a cloth, non-medical (procedure) mask, N95, etc. as long as it does not fall into the categories mentioned above.

Routes not in operation:

See Schedules and Maps.

Customer Service:

Windsor International Transit Terminal (WITT)

  • Transit Windsor customer service located at 300 Chatham Street West is open for customer support and sales.

Hours of Operation:

Until Saturday, July 2, 2022:

  • Monday to Friday - 8:00 a.m. to 6:00 p.m.
  • Saturday and Sunday - 8:00 a.m. to 4:00 p.m.
  • Statutory holidays (except Christmas Day) - 8:00 a.m. to 4:00 p.m.
  • Christmas Day - closed

Effective Sunday, July 3, 2022:

  • Sunday - 8:00 a.m. to 6:00 p.m.
  • Monday to Friday - 8:00 a.m. to 7:00 p.m.
  • Saturday - 8:00 a.m. to 6:00 p.m.

Transit Centre

Thursday, June 30, 2022 is the last day fare media sales will be handled at Transit Centre.

  • Transit Windsor customer service located at 3700 North Service Road East is open for customer support and sales.

Hours of Operation:

    • Monday to Friday: 8:30 a.m. to 4:00 p.m.
    • Saturday, Sunday and all statutory holidays: closed

Lost and Found

Forgot something on the bus?

Transit Windsor is not responsible for items lost on its vehicles or property. To inquire about a lost item, please call 519-944-4111. If your item has been found, pickup arrangements will be discussed with our customer service department. Found items are stored for 14 days.

Travel Tips

For riders:

  • Do not take public transit if you are feeling unwell or have any symptoms suggestive of COVID-19.
  • When possible, allow space to maintain physical distancing from each other and the driver. If the bus is too crowded, wait for the next one.
  • Do not touch any surfaces in the bus shelter while you wait for the bus.
  • Maintain a 2-metre distance from others while waiting for the bus.
  • Allow passengers to exit the bus before you enter.
  • Keep and use an alcohol based hand sanitizer to clean your hands before and after entering the bus.
  • Avoid touching your mouth, eyes or nose. 
  • Consider changing your commute time to less busy times.
  • Maintain a log of the date, time and bus route in the event you need this information.
  • Wearing a facial covering/non-medical mask in the community has not been proven to protect the person wearing the mask; however, it can be considered an additional measure you can take to protect others around you when physical distancing is not possible. Transit Windsor's mandatory mask policy remains in effect.
  • Remember, wearing a mask is not a substitute for physical distancing and hand washing.

Cleaning and Sanitization

Transit Windsor has implemented an enhanced cleaning and sanitizing schedule.

  • Buses: We have increased the frequency of bus cleanings, wiping down all hard surfaces, operator compartments and passenger seats using Oxivir, Virox, Sani-Q disinfectant solutions.
  • Terminals: All hard surfaces in transit terminals are sanitized regularly on a daily basis. Cleaning and sanitizing schedules will be in place for the foreseeable future.
Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada N8W 5X2
Phone: For general information, call 311​. For detailed inquires, call 519-944-4111. 
Fax: 519-944-5121
Email: tw@citywindsor.ca