Transit Windsor COVID-19 Service Update

Please do your part to stop the spread of COVID-19.

Taking Transit Windsor to a Vaccination Clinic

  • Please visit WEVax.ca, your one-stop source for all things COVID-19 vaccination in Windsor and Essex County, including information on eligibility, how to book an appointment, clinic locations and more.
  • The City of Windsor is waiving the fare costs on Transit Windsor buses for anyone travelling to or from a COVID-19 mass-vaccination clinic appointment.
 

Protective barriers have been installed on all Transit Windsor buses to ensure employee safety while maintaining sight lines and visibility for drivers. Passengers will be requested to follow a one-way flow, boarding through the front of the bus and exiting through the rear doors. Exceptions will be made for customers with mobility issues to exit through the front of the bus.

Following the best advice of public health experts, the mandatory mask policy will remain in effect indefinitely, and bus capacity is limited to a seated load. It is mandatory for Transit Windsor riders to wear a non-medical mask on buses as well as at the Windsor International Transit Terminal.

Service Update

Transit Windsor will continue to operate on an enhanced Saturday schedule, while adhering to public health guidelines to support the health and safety of drivers and riders alike. Transit Windsor continuously monitors capacity on buses and high-frequency routes to add additional buses when required.

Transit Windsor buses are currently operating on a Saturday schedule, Monday through Saturday. Additionally, routes that operate on Sundays and holidays will operate on the Sunday schedule on those days.

Transit Windsor Returns to Full Service on Sunday, September 5, 2021

  • Please be advised, Transit Windsor will return to full service on Sunday, September 5, 2021. Tunnel Bus service to Detroit remains suspended until the border is fully opened. Check back for updated schedule information.
  • With the return to full service and due to current public health guidance on bus capacity limitations, Transit Windsor is limiting capacity to 40 passengers per bus. This may result in buses being unable to accommodate some riders. We apologize for any inconvenience this may cause.

Routes not in operation:

  • Tunnel Bus

See Schedules and Maps.

Customer Service:

Windsor International Transit Terminal (WITT)

  • Transit Windsor customer service located at 300 Chatham Street West is open for customer support and sales.

Hours of Operation:

  • Sunday - 8:00 a.m. to 4:00 p.m.
  • Monday to Friday - 8:00 a.m. to 8:00 p.m.
  • Saturday - 8:00 a.m. to 4:00 p.m.
  • Statutory Holiday (except Christmas Day) - 8:00 a.m. to 4:00 p.m.
  • Christmas Day - closed

Transit Centre

  • Transit Windsor customer service located at 3700 North Service Road East is open for customer support and sales.

Hours of Operation:

    • Monday to Friday: 8:30 a.m. to 4:00 p.m.
    • Saturday, Sunday and all statutory holidays: closed

Lost and Found

Forgot something on the bus?

Transit Windsor is not responsible for items lost on its vehicles or property. To inquire about a lost item, please call 519-944-4111. If your item has been found, pickup arrangements will be discussed with our customer service department. Found items are stored for 14 days.

Travel Tips

For riders:

  • Do not take public transit if you are feeling unwell or have any symptoms suggestive of COVID-19.
  • When possible, allow space to maintain physical distancing from each other and the driver. If the bus is too crowded, wait for the next one.
  • Do not touch any surfaces in the bus shelter while you wait for the bus.
  • Maintain a 2-metre distance from others while waiting for the bus.
  • Allow passengers to exit the bus before you enter.
  • Keep and use an alcohol based hand sanitizer to clean your hands before and after entering the bus.
  • Avoid touching your mouth, eyes or nose. 
  • Consider changing your commute time to less busy times.
  • Maintain a log of the date, time and bus route in the event you need this information.
  • Wearing a facial covering/non-medical mask in the community has not been proven to protect the person wearing the mask; however, it can be considered an additional measure you can take to protect others around you when physical distancing is not possible. Transit Windsor's mandatory mask policy remains in effect.
  • Remember, wearing a mask is not a substitute for physical distancing and hand washing.

Cleaning and Sanitization

Transit Windsor has implemented an enhanced cleaning and sanitizing schedule.

  • Buses: We have increased the frequency of bus cleanings, wiping down all hard surfaces, operator compartments and passenger seats using Oxivir, Virox, Sani-Q disinfectant solutions.
  • Terminals: All hard surfaces in transit terminals are sanitized regularly on a daily basis. Cleaning and sanitizing schedules will be in place for the foreseeable future.
Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada N8W 5X2
Phone: For general information, call 311​. For detailed inquires, call 519-944-4111. 
Fax: 519-944-5121
Email: tw@citywindsor.ca