Transit Windsor COVID-19 Service Update

Please do your part to stop the spread of COVID-19.

Protective barriers have been installed on all Transit Windsor buses to ensure employee safety while maintaining sight lines and visibility for drivers. Passengers will be requested to follow a one-way flow, boarding through the front of the bus and exiting through the rear doors. Exceptions will be made for customers with mobility issues to exit through the front of the bus.

Following the best advise of public health experts, the mandatory mask policy will remain in effect indefinitely, and bus capacity is limited to a seated load. It is mandatory for Transit Windsor riders to wear a non-medical mask on buses as well as at the Windsor International Transit Terminal. 

Service Update

Transit Windsor is operating on an enhanced Saturday schedule, as well as offering secondary school extras, while adhering to public health guidelines to support the health and safety of drivers and riders alike. Transit Windsor will continue to Transit Windsor continuously monitors capacity on buses and high-frequency routes to add additional buses when required.

Transit Windsor buses are currently operating on a Saturday schedule, Monday through Saturday. Additionally, routes that operate on Sundays and holidays will operate on the Sunday schedule on those days.

Routes not in operation:

  • Tunnel Bus

See Schedules and Maps.

Customer Service:

Windsor International Transit Terminal (WITT)

  • Transit Windsor customer service located at 300 Chatham Street West is open for customer support and sales.
  • Hours of operation:
    • Monday to Friday: 8:00 a.m. to 8:00 p.m.
    • Saturday, Sunday and statutory holidays (except Christmas Day): 8:00 a.m. to 6:00 p.m.
    • Christmas Day: closed

Transit Centre

  • Transit Windsor customer service located at 3700 North Service Road East is open for customer support and sales.
  • Hours of Operation:
    • Monday to Friday: 8:30 a.m. to 4:00 p.m.
    • Saturday, Sunday and all statutory holidays: closed

Lost and Found

Forgot something on the bus?

In response to the COVID-19 pandemic, Transit Windsor's lost and found department is temporarily closed. However, if you have lost a critical item (for example, wallet or purse) please call 519-944-4111. If your item has been found, pickup arrangements will be discussed with our customer service department.

Travel Tips

For riders:

  • Do not take public transit if you are feeling unwell or have any symptoms suggestive of COVID-19.
  • When possible, allow space to maintain physical distancing from each other and the driver. If the bus is too crowded, wait for the next one.
  • Do not touch any surfaces in the bus shelter while you wait for the bus.
  • Maintain a 2-metre distance from others while waiting for the bus.
  • Allow passengers to exit the bus before you enter.
  • Keep and use an alcohol based hand sanitizer to clean your hands before and after entering the bus.
  • Avoid touching your mouth, eyes or nose. 
  • Consider changing your commute time to less busy times. 
  • Maintain a log of the date, time and bus route in the event you need this information.
  • Wearing a facial covering/non-medical mask in the community has not been proven to protect the person wearing the mask; however, it can be considered an additional measure you can take to protect others around you when physical distancing is not possible. Transit Windsor's mandatory mask policy remains in effect.
  • Remember, wearing a mask is not a substitute for physical distancing and hand washing.

Cleaning and Sanitization

Transit Windsor has implemented an enhanced cleaning and sanitizing schedule.

  • Buses: We have increased the frequency of bus cleanings, wiping down all hard surfaces, operator compartments and passenger seats using Oxivir, Virox, Sani-Q disinfectant solutions.
  • Terminals: All hard surfaces in transit terminals are sanitized regularly on a daily basis. Cleaning and sanitizing schedules will be in place for the foreseeable future.

Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada  N8W 5X2
Phone: For general information, call 311​. For detailed inquires, call 519-944-4111. 
Fax: 519-944-5121
Email: tw@citywindsor.ca