Affordable Pass Program (APP)

The Affordable Pass Program (APP) allows eligible Windsor-Essex residents to purchase a discounted 30-day bus pass from Transit Windsor. The APP covers 49% of the cost for a full-price 30-day Smart Pass, and registrants pay the remaining 51% at the time of purchase.
The APP is funded by Pathway to Potential.
Eligibility
The APP is currently available for residents of Windsor and Essex County that are living with low income, recipients of Ontario Works (OW), and Ukrainian visitors:
Low-Income Households:Household income is less than
Statistics Canada’s Low Income Cut-off (LICO). Proof of income is required for the most recent tax base year for every member of a household (e.g., Notice of Assessment, Canada/Ontario Child Benefit notice).
Recipients of Ontario Works (OW):
OW recipients can purchase an affordable pass if they are not provided a pass by Social Services. Transit Windsor requires proof of OW benefits (medical/dental and payment stub).
Ukrainian Visitors in Canada:
Ukrainian visitors must provide their Canada Ukraine Authorization for Emergency Travel (CUAET) documentation to apply.
Permanent Residents:
Permanent residents must provide their Government of Canada - Confirmation of Permanent Residence documentation to apply.
Please note: Post-secondary students are currently not eligible for the APP. A 5-month CLASS Pass is available for students to purchase at a reduced rate.
How to Apply
APP application forms are available at the Windsor International Transit Terminal (300 Chatham Street West) or online:
Completed applications can be returned to Transit Windsor in person or by mail at the address below.
Proof of household income, and/or other supporting documents, for each member of the household must be submitted with your application. Please provide photocopies, or printed copies, as documents will not be returned.
Please ensure that each section of the application is completed in full.
Mailing Address
APP
Windsor International Transit Terminal
300 Chatham Street West
Windsor, Ontario, Canada
N9A 0A8
Contact Information
Email: transitapp@citywindsor.ca
Phone: 519-255-6100, ext. 6630
Note: If your agency or organization would like to schedule a presentation for your staff members or clients to learn more about the Affordable Pass Program (APP), please make your request by phone or email.
Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada
N8W 5X2
Phone: For general inquiries, call 311. For detailed inquiries, call 519-944-4111.
Fax: 519-944-5121