Dental and Denture Services
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Dental and Denture Services

A monthly dental card is attached to each month's Ontario Works (OW) cheque/statement for adult members only of each benefit unit.  A current dental card must be provided to the dentist/denturist at each scheduled appointment.  Clients may be expected to pay for denture/dental services not covered by Ontario Works. 

Dental Services:

Emergency dental services are available to eligible adult applicants as follows: 

  • Adults (18 years of age and older) in receipt of Ontario Works are eligible for emergency dental care only (relief of pain);
  • Dependent adults (ages 18-21) of Ontario Disability Support Program (ODSP) clients may be eligible for emergency dental care only (clients to contact the ODSP office for further details).

Children of Ontario Works recipients are covered through the Healthy Smiles Ontario dental program.  The program provides free dental care for children and youth 17 years of age and under.  Every child enrolled will receive their own dental card.  Please note the expiry date on the child's dental card.

If you have lost your child's dental card, please contact the ServiceOntario INFOline at:; or
Toll free telephone number:  1-844-296-6306; or
TTY Toll free telephone number:  1-800-387-5559

Denture Services:

The program provides limited basic denture coverage such as dentures, repairs and relines.  Pre-approval of all denture treatment is required under the Denture Services Program. 

Denture services are available to eligible applicants as follows:

  • Adults in receipt of Ontario Works (OW); and 
  • Adults in receipt of Ontario Disability Support Program (ODSP) 

Contact Us:

Call 311 for general information or call our Dental Unit at 519-255-5220 for detailed inquiries
Fax:  519-255-7748

Document Drop-Off Locations:

Required documents or letters can be dropped off at any of the Customer Care Centres located in the various wards of the city.  Please visit our Customer Care Centres page for a listing of participating locations and hours of operation.


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