Arena Attendant Employment Lottery
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Arena Attendant Employment Lottery

The application campaign for the 2017 Arena Attendant – Employment Lottery is now open.  To apply, you must complete the online application form prior to the closing date of Friday, December 1, 2017 at 4:30 PM: No paper will be accepted.

Before completing the online application, please be sure to read the frequently asked questions ( FAQs) below and the Arena Attendant- Employment Lottery Job Posting to understand the regulations and qualifications required and rules associated with the Arena Attendant Employment. When completing the online application, please ensure you read it carefully and complete the application as failure to do so may result in your disqualification for the Arena Attendant Employment Lottery.

To find your ranking in the random draw, you must have your confirmation number, which was provided to you on-screen and in the email you received upon submitting your online application. The Lottery Ranking column indicates the number that you received through the randomized process. The lower the Lottery Ranking number, the more likely your chances to receive notification of selection for an interview for a temporary part-time Arena Attendant position with the City of Windsor. Note that the number of available positions varies and we are not certain how many Arena Attendants will be hired at this time.

Due to the volume of applicants, we ask that you please do not contact the Human Resources Department, as those individuals who have been selected for a possible placement will be contacted by the Human Resources Department via email, using the email address supplied on your online application. If your email address changes between the time of your application and the results being posted to this page, please notify Human Resources.

Confirmation numbers not listed in the Eligible lottery result listings would have been excluded from the lottery results for one of the following reasons and will be listed on the ineligible lottery applicants list:

  • Lottery application not submitted
  • Incomplete data on application submitted
  • Applicant ineligible for arena attendant lottery

For further information, please refer to the Arena Attendant FAQ’s on this page below:

Arena Attendant – Employment Lottery - Frequently Asked Questions

What is the Arena Attendant – Employment Lottery?

The Corporation of the City of Windsor requires the ongoing temporary assistance of Arena Attendants to assist in the maintenance and operation of arena/recreation facilities and attendant service areas. To keep the hiring for temporary part-time Arena Attendant employment fair and equitable and to increase efficiencies in the hiring process, the selection of applicants to be considered for an interview is based on a lottery system. The lottery system is a secured computer program that randomly draws applications for order of consideration for interview and subsequent consideration for employment.

What are the qualifications/requirements to be eligible to apply?

To be eligible for the Arena Attendant – Employment Lottery, an applicant must meet the following criteria:

  • Must have an Ontario Secondary School Graduation Diploma or Ontario Ministry of Education equivalency
  • Must have (2) two years related work experience in one or a combination of the following areas: customer/public service; maintenance/janitorial; ice rink/recreational facilities;
  • Must provide (1) one original satisfactory employment reference letter (dated within the last [6] six months) from a current/past employer upon request;
  • Must hold by date of hire and maintain a current valid Standard First Aid/CPR Certificate obtained from a first aide WSIA Reg. 1101 training provider recognized by the Workplace Safety and Insurance Board (WSIB) for the full period of employment;
  • Most positions require a current valid and lawful Class G or G2 driver's licence in accordance with the Highway Traffic Act, for the purposes of operating a City of Windsor vehicle (i.e. Club Car);
  • Persons being offered employment for positions requiring a  driver's licence must provide an up-to-date uncertified driver's abstract at the time of documentation;
  • Must be available to work all shifts for the duration of employment; Shifts include days, afternoons, midnights, including weekends and holidays; 
  • Must have good public relation skills and have the ability to work in a team environment;
  • Must be able to work with minimum supervision;
  • Must be able to keep records and write reports;
  • Must be a minimum of 17 years of age at time of application;
  • Must be legally entitled to work in Canada (Must provide Social Insurance Number [SIN] when completing the online application. SIN is used to ensure one application per person in the lottery);
  • Must have knowledge of the Occupational Health & Safety Act and the hazards associated with the work;
  • Must successfully complete training on the handling of various cleaning materials or related chemicals and their use in building maintenance;
  • Must successfully complete training on ice resurfacer (Zamboni);
  • The physical demands analysis associated with this job indicates a heavy level of work;
  • Must complete a post-offer agility test in an effort to assist the successful candidate in completing the position tasks safely and to aid in minimizing injuries on the job;

Once hired, as a condition of employment, Arena Attendants shall provide at their own expense a uniform including an initial and replacement Canadian Standards Association helmets as required, one (1) pair of safety shoes or boots, two (2) pairs of pants and two (2) shirts. The uniform must be worn in accordance with the standard issue worn by other employees. 

The Qualifications indicate that one (1) original satisfactory employment reference letter will be required upon request. When will the original satisfactory Employment Reference letter be required?

Applicants being considered based on their ranking result in the random lottery will be required to provide one (1) satisfactory employment reference letter from a current or past employer at time of interview. It is recommended that applicants obtain their reference letter from a current/previous employer prior to submitting their online application, as there may be very short time lines associated with this hiring process.

What information should be included in the Employment Reference Letter?

The Employment Reference letter must include the name of a current/past employer (Company/Business Name), the first and last name of the author/person providing the reference and business title and a contact telephone and/or email address. Additional information may include details of the reporting relationship between the applicants and author; confirmation of any facts, such as job title, role within the company, leaving salary and judgment on skills and qualities. Often, it is appropriate for a reference to include that they would reemploy you; your contributions to the company or examples of when you have excelled and any exceptional; and qualities of the applicant such as drive, enthusiasm, attention to detail or ability to lead.

Standard First-Aid/CPR Certificate recognized by the Workplace Safety and Insurance Board (WSIB) is regulated at the time of hire?  Where can I obtain Standard First-Aid/CPR Certificate recognized by the Workplace Safety and Insurance Board (WSIB)?

The following list of providers are acceptable and offer Standard First Aid/CPR Certification at a cost. The cost is to be paid by the applicant. The Corporation of the City of Windsor does not reimburse this cost.

A complete listing of WSIB recognized training providers in Ontario is available at:
www.wsib.on.ca. Follow this path: Home > Employers> Health and Safety > Training > First Aid or click on the following link: Providers approved to deliver Emergency and Standard First Aid

What is the period of Arena Attendant employment?

Arena Attendants are hired on as an as-needed basis. Employment will continue as long as deemed required; however, should it be necessary to end the assignment, notice will be given in accordance with the Employment Standards Act.

Shifts vary and include days, afternoons, midnights, including weekends and holidays.

What is the rate of pay?

Arena Attendants are considered probationary employees for the full duration of employment and receive the rate of $16.89 per hour (2017 rate) as outlined in the respective Memorandum of Agreement between the Corporation of the City of Windsor and Canadian Union of Public Employees (C.U.P.E. Local 82). Unless otherwise specified, Arena Attendants are entitled only to benefits legislated by the Employment Standards Act.

How will I know if my application has been received?

At the time of submitting your application, you will see a screen. On this screen, you will see the data you entered along with a confirmation number. This screen should be printed and retained. The confirmation number indicates that we have received your application with the data you submitted. Additionally, you will be sent a confirmation email (to the email address provided at the time of submitting the application). How you receive the email will depend on the configuration of your email service (including spam filters). Your confirmation number is unique and extremely important, as it confirms we have received your application and is required to view your result (ranking) in the lottery draw. You must provide a valid contact email address when completing the online application form.

When will the Lottery Results by available?

Lottery Results will be posted to the City of Windsor Website approximately (1) one week after the closing of the Online Application campaign.

To find your ranking in the random draw, you must have your confirmation number, which was provided to you on-screen at the top of the application, and in the email you received upon submitting your online application form. When the results are posted, the Lottery Ranking column indicates the number that you received through the randomized process: the lower the Lottery Ranking number, the more likely your chances to receive notification of selection for a possible employment with the City of Windsor. Note that the number of positions vary each year and we are not certain how many persons will be hired at this time.

Due to the volume of applicants, we ask that you please do not contact the Human Resources Department, as those individuals who have met the criteria starting in order of the lowest ranking numbers will be contacted by the Human Resources Department via email, using the email address supplied on your online application. If your email address changes between the time of your application and the results being posted to this page, please notify Human Resources.

Lottery results will be maintained on file for future hirings for a period of (1) one year depending on needs of the Recreation & Culture Department.

What are the reasons an application would be excluded from the randomized draw process?

Applications would be excluded from the random draw process for one (or more) of the following reasons:

  • Application not submitted before the deadline date
  • Incomplete data on the application
  • Applicant ineligible for the Arena Attendant - Employment (see What are the Qualifications/Requirements to be eligible to apply? found above on this page.

How will I be notified if I am being considered further for an interview?

Applicants qualifying for an interview will receive a notification email message sent to the email address provided on the online application form once interviews commence. This email will advise of the next steps in the hiring process, which steps must be followed and completed in order to be considered further for Arena Attendant - Lottery employment. This notification will also include a deadline date and time for response.

It is extremely important that applicants notify the Human Resources Department of changes to their email address and/or telephone number.

Changes to email addresses or telephone numbers can be reported by emailing the Human Resources Department at hrdiv@citywindsor.ca. The following information must be included when reporting a change:

  1. Confirmation number
  2. First and last name
  3. Mailing address
  4. Changed telephone number and/or changed email address

What is involved in the Interview Process for the Arena Attendant Employment Lottery?

The interview panel will consist of various representatives of the City of Windsor, a representative from the Human Resources Department, Recreation & Culture, as well as a Supervisor/Manager from another City of Windsor Department.

At the time of interview, a review of education and qualifications will allow the panel to have clearer understanding of each candidate’s work/education history. This will be an opportunity for the candidate to add additional information that was not included in the on-line application.

There will be a series of formal interview questions asked and marks will be allocated as to the answers/responses provided.

The Human Resources Representative will provide some information about the Corporation and the candidate will have the opportunity to ask questions and make final comments.

What happens if I am successful in obtaining a position as an Arena Attendant?

In the event you are offered a position as an Arena Attendant, you will receive a notification email message sent to the email address provided on the online application form. This email will advise of the next steps in the hiring process, which steps must be followed and completed in order to be considered for the Arena Attendant position. This notification will also include a deadline date and time for response.

Items required to complete the hiring process will include, but may not be limited to the following:

  • Social Insurance Card (It is a requirement that the original card be presented at time of documentation. If you have misplaced your card, please contact the nearest Service Canada Office for a replacement card as soon as possible. If your replacement card will not be ready in time for documentation, please bring with you the receipt from the Service Canada verifying you have made your request);
  • Birth Certificate, Passport or Baptismal Certificate (original document required);
  • Proof of educational requirements as per requirements of position (original documents required);
  • Direct Deposit Information [voided cheque or bank book with a bank stamp indicating the bank's transit number (5 digits), bank's institution number (3 digits), and full account number]; in the event you do not have the above information, banking institutions are able to offer a direct deposit form with all your banking details noted on the form;
  • Completion of current TD1 (governmental taxation) forms;
  • Satisfactory police clearance (at the cost of the applicant);
  • Satisfactory Pre-employment Medical
  • Family Relationship Declaration Form (to be completed in accordance with Corporate Policy);
  • Completion of Respectful Workplace Form;
  • Review of various policies and procedures;

Will Orientation/Training be provided?

All new employees are required to view the online Corporate Employee Orientation Program at time of hire.

A general orientation will be offered to new employees applicable to divisional requirements of the Recreation & Culture Department.

The Corporation has mandated an online Corporate Employee Safety Orientation to be completed by all new employees prior to commencing their duties in their new position. All employees must complete this training, as an employee will not be able to actively work in their position until satisfying this requirement.

All employees are required to meet the minimum requirements of the position. There are mandatory training courses to be completed for all new employees specific to the particular position.

If I have worked with the City of Windsor before, can I be rehired?

All interested applicants must apply by completing the required online application form previously.

For those previously employed, consideration to a position would be based on meeting the minimum requirements of the position, the outcome of the recruitment process and subject to a previously satisfactory work history.

To apply, please complete the online application form.

For general information, contact 311.

For detailed inquiries, contact:
Human Resources Department
400 City Hall Square East, Suite 408
Windsor, Ontario N9A 7K6
Phone: (519) 255-6515
Fax: (519) 255-6504
TTY: (519) 255-6685
Email:
hrdiv@citywindsor.ca​​​