Windsor Moves to Stage 3; Several City Services and Amenities Resume
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Windsor Moves to Stage 3 of Provincial COVID-19 Re-Opening; Several City Services and Amenities Resume

The City of Windsor is moving into Stage 3 of the Provincial COVID-19 re-opening plan, and that means more city services and amenities will soon be available.

“Our community and region have waited longer than most, but Stage 3 is here, and it allows for a careful return to service across our municipal public services,” said Windsor Mayor Drew Dilkens. “I know that all residents are going to continue to follow the public health advice to continue to bend the curve in our region, even as we re-open our economy further.”

Over the course of the next few weeks, the City of Windsor will be resuming some municipal services while following all public health and safety guidelines. Despite the move to Stage 3, due to the logistical challenges of operating some amenities within the updated regulations, not all services will return to pre-pandemic levels at this time. Windsor City Council is committed to providing access to services in a manner that protects residents and employees. As provincial guidelines and public health recommendations change in the months ahead, the City of Windsor will continue to review the level of service provided.

Facilities and Amenities:

Huron Lodge

As of Wednesday, August 12th, Huron Lodge will move to indoor visiting, whereby the residents will now be able to have physical interaction and contact with their families and friends. Visitation will continue to occur in the auditorium, and visitors must continue to comply with the infection prevention and control protocols. Due to the increased proximity of visitors and residents, visitors are required to provide proof of a negative COVID test that was taken within the 2 weeks prior to their visit. Visitors will be required to continue to wear a surgical/procedure mask and follow all PPE and infection protocols.  In addition, visitors must continue to pass the required screening tool that monitors for signs and symptoms and have a temperature that is in the appropriate range. Rigorous infection control practises and the limiting of visitors into the home through our scheduling system will assist in ensuring that the appropriate disinfection can occur.

For more information, visit the Huron Lodge web page on the City of Windsor’s website.

Splash Pads

The seven splash pads that re-opened on July 13, 2020 will continue to operate from 10 a.m. to 8 p.m. daily. Users will note that the fencing and staff that were both on site during Stage 2 will be removed as of Sunday, August 16th, and the splash pads will be unsupervised. Splash pad users are reminded to follow the signage posted at the splash pads, including:

  • Parents and guardians should supervise their children at all times.
  • Stay two metres away from others while on the splash pad and surrounding area.
  • Follow all social gathering guidelines.
  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
  • If you are feeling unwell, do not attend the splash pad, and follow up with a health care professional.

Playgrounds and Equipment

Playgrounds, play structures and outdoor fitness equipment will be re-opened starting on Wednesday, August 12th, and all should be inspected and open by Friday August 14th.  Please be patient if the area you’re visiting isn’t open before Friday.

City Pools

As a result of recent resident feedback, the City will be opening some indoor pools, starting with the Windsor International Aquatics and Training Centre (WIATC) by Monday, August 31st. This will allow for our local aquatics clubs, such as WAC, WEST and the Windsor Dive Club to resume their training. We will also offer opportunities for reserved fitness swim lanes in one-hour increments. By the end of September, we will begin offering some Aqua-fit opportunities that will require registrations for smaller class sizes with designated spaces. There will be strict safety protocols in place in consultation with the Windsor-Essex County Health Unit. These safety protocols and reservation information will be posted on the on the aquatics page of the city’s website. Note: The indoor fitness centre will remain closed.

Sandpoint Beach

Sandpoint Beach is currently open from 1 p.m. to 7 p.m. daily, and enhanced safety measures are in place. Access is controlled by staff; life guards are on duty; and beach goers are asked to maintain social distancing at all times. The City has engaged Caduceon Environmental Laboratories to conduct water quality testing, therefore please visit the outdoor pools and beaches page on the City of Windsor website to ensure the water quality is safe and that the beach is open. Sandpoint Beach is scheduled to be open until 7 pm, Sunday, September 6th.

Park and Sports Field Permits

Outdoor team sports may resume but with a number of measures and restrictions in place. The City of Windsor has surveyed local sports organizations on their current plans for the 2020 season, and with reduced demand for outdoor sports field usage in 2020, the allocations have been consolidated and a limited number of fields have been made available. Park permits will also be available for small gatherings such as weddings, picnics, etc. that allow up to 100 people while following provincial health guidelines.

The majority of park washrooms are open and operating from 8 a.m. until 8 p.m. unless part of an otherwise permitted event.

Day Camps

The City is offering Modified Day Camps for children aged 4 to 14 (from August 4 to September 4, 2020) at the WFCU Centre and Capri Pizzeria Recreation Complex only, subject to confirmation of sufficient demand for the program. The size and space within these facilities make them among the only options to accommodate necessary health and safety precautions, and the facilities have been reoriented to adhere to social distancing requirements. Registration is still open and available on-line at or by phone at 519-966-6065 and will continue until capacity is reached.


Ice pad rentals will be available starting Tuesday, September 8th, beginning with two pads at the WFCU Centre. Additional ice pads will be made available at other location(s) based on the demand through the finalizing of permits. The issuing of permits is being centralized through the WFCU Centre and can be confirmed by email at There will be strict safety protocols in place in consultation with the Windsor-Essex County Health Unit.  These protocols will be included on the permits and will be posted on the rinks page of the City’s website.

Indoor Recreation and Culture Facilities

Windsor City Council has also accepted administration’s recommendation to keep all other indoor recreation and culture facilities, including Willistead Manor closed at this time.

Indoor fitness centres will also remain closed at this time. 

Previously booked rentals up to December 31st will be cancelled. 

This decision will continue to be reviewed as we monitor ongoing demand for programs and services. Please continue to check the City’s website for updates.

Parking Enforcement:

Regular enforcement of parking at street meters will resume on Monday August 17th.  Please follow the times laid out at the meters and pay the appropriate amount for the time you need to park, as enforcement will no longer be allowing a grace period starting Monday.

350 City Hall Square and 1266 McDougall Avenue Services:

350 City Hall Square West
By appointment only:
Email ​ or call (519) 255-6200.
350 City Hall Square West
By appointment only:
Email ​ or call (519) 255-6200.
Marriage Licences
350 City Hall Square West
By appointment only:
City Officiated Outdoor Wedding Ceremonies
350 City Hall Square West
New for Stage 3: Limit 20 attendees (including bride and groom), increased from 10 in Stage 2
Taxation Support
350 City Hall Square West
Update: Drop box for tax and finance payments now available in the lobby of 350 City Hall Square West.    

New for Stage 3: Counter service available by appointment only.

Email, or for general tax inquiries, call 311. 
Counter service for permit applications
350 City Hall Square West

By appointment only:

Building Department call (519) 255-6267 ext. 6862 or email

Right-of-Way Division (Public Works)                     Call (519) 255-6257 or email

In-person payment of parking fees for permits, passes and penalty notices (tickets)
1266 McDougall Avenue

For more safety tips and practices, visit the Windsor Essex County Health Unit website. For more information on municipal matters related to COVID-19, visit

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