Transit Windsor Continues with Enhanced Sunday Service
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Transit Windsor Update on Adjusted Routes and Services

Transit Windsor has been directed to continue with enhanced Sunday service only, seven days a week, until at least July 26, 2020, extending the order regarding transit service delivery implemented on May 4, 2020.

The City of Windsor and Transit Windsor has been monitoring and analyzing ridership figures since the resumption of service began. As a result of the continued public health crisis, current ridership has been reduced by about 85%, as compared to pre-pandemic figures from May and June 2019.

The Government of Ontario has extended all emergency orders currently in force at least until June 30, 2020 and the Government of Canada has announced the continued border closure to all but essential travelers at least until July 21, 2020. On Monday, the Province of Ontario held back Windsor-Essex as a “Stage 1” region, owing to the on-going public health crisis.

Ongoing monitoring will occur throughout July to determine if service levels need to be addressed further, as the Province of Ontario considers allowing additional, staged re-openings.

Ridership Data Table:

2019 Ridership (per week)
Approximately 138,000
Week of May 4 – 11
10,341
Week of May 10 – 16
15,169
Week of May 17 – 23
19,422
Week of May 24 – 30
24,267
Week of May 31 – June 6
27,234
Week of June 7 – June 13
28,444
Six week average ridership (percentage)
15.1%

Transit Service: Sunday Schedule Continues

All Windsor routes that normally have a “Sunday” schedule will continue to be in service seven days a week, except for the Tunnel Bus. Transit Windsor’s website has been updated to include current schedule and policies:

Addressing capacity issues have not generally been a concern. On the two busiest routes, while adhering to social distancing obligations, additional busses have been deployed when required to support the 1C and Crosstown 2 routes. Going forward, busloads will continue to limit passengers, consistent with public health guidelines and Province of Ontario regulations.   

Riders are asked to continue following the advice of public health officials to ensure the smoothest possible operations going forward, including limiting travel to essential trips only.

Fares continue to be waived, and all passengers are asked to enter and exit the bus through the rear doors. Riders with accessibility needs may continue to use the front doors; one wheelchair passenger at a time may occupy this area.

More Info on COVID-19 and the City of Windsor:

·       Visit www.citywindsor.ca/covid-19 for the latest information on adjusted City services, including a growing list of Frequently Asked Questions.

·       Our community partners at the Windsor-Essex County Health Unit also have a website with information on the latest health advice, community restrictions and guidelines, and other information on COVID-19.

·       For general information on municipal services or to request a service, please call 311, download the 311 app or email 311@citywindsor.ca. Open 8am and 4pm, Monday through Friday.

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