Support for Residents During Extreme Weather

With yesterday’s snowfall and steadily declining temperatures in the forecast for the weekend, the City of Windsor wants to remind those who are experiencing homelessness that there is help available.

In an effort to ensure that no one has to sleep outside, the City of Windsor has been working with the Salvation Army and Downtown Mission to make available temporary overnight warming centres open from 8:00 p.m. to 8:00 a.m. and additional shelter beds at both of these emergency shelters. The Homelessness and Housing Help Hub has also increased its hours of operations. These new and expanded services complement existing supports in Windsor for people experiencing homelessness. 

“In response to the inclement winter conditions and the need to provide accommodation for those struggling to secure and maintain housing, The Salvation Army Windsor Centre of Hope has mobilized its operations and added 16 additional bed spaces during the colder winter months.” stated Danny Pinksen, Executive Director of Windsor’s Salvation Army Community Services. “There remains a warming center with the goal of providing a warm and safe space to be inside. The Salvation Army continues to work in collaboration with the City of Windsor and local public health unit.”

The following programs are available for people in Windsor and Essex County. Please note that COVID-19 precautions are in place to control the risk of infection, including mandatory mask requirements, enhanced cleaning and physical distancing.

Residents can reach out to the following to get out of the cold or access resources:

The Salvation Army

Emergency shelter services for single men (24 hours) and warming centre (8 p.m. to 8 a.m.)
355 Church Street
(519) 253-7474

Downtown Mission (Overnight)

Emergency shelter services for single men, women and families (9 p.m. to 9 a.m.) and warming centre (8 p.m. to 8 a.m.)
875 Ouellette Avenue
(519) 973-5573

Downtown Mission (Daytime)

9 a.m. to 9 p.m.
Meal services and daytime resting place for single men, women and families
664 Victoria Avenue
(519) 973-5573

Welcome Centre Shelter for Women

(24 hours)
Emergency shelter services for single women and families
263 Bridge Avenue
(519) 971-7595

Homelessness & Housing Help Hub (H4)

(8:30 a.m. to 6 p.m., Open every day, including holidays)
Services for single men and women experiencing homelessness
400 Wyandotte Street East (Windsor Water World)
(519) 253-3806

The Downtown Mission’s Interim Executive Director, Rukshini-Ponniah Goulin says they’re ready to help anyone looking to escape this weekend’s frigid temperatures. “The Downtown Mission is ready to welcome any person seeking comfort from this inclement and dangerous winter weather. We have 84 shelter beds and 10 warming spots. The additional support and resources that the City of Windsor provided will keep people experiencing homelessness safe from the harms that this weather can inflict."

211 Can Help!

The 211 helpline can refer people to places to stay warm, and to community services and programs that can assist. Service is available 24/7 in more than 150 languages.

When to Call 911

Being outdoors for prolonged periods of time during extreme cold can lead to frostbite or hypothermia, which constitute a medical emergency. If you are concerned about the health or safety of yourself or someone who is living outdoors during extreme cold days, call 911 immediately.

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