Proposed 2022 Budget Delivers Results for Transit Operations

$63 million in new capital projects over the next decade
$16.3-million operating subsidy in 2022

Mayor Drew Dilkens was joined today by Transit Windsor Executive Director Tyson Cragg to highlight significant achievements over the past year and to discuss upcoming investments in public transit in Windsor for 2022.

The announcement was made from the Transit Windsor Terminal at Tecumseh Mall, which is the starting location for Route 518X, the new limited-stop express route to St. Clair College via Devonshire Mall. This new route is available through a partnership with St. Clair College and was established as a pilot project to reduce travel times between East Windsor and the college by over an hour each way. The 2022 draft budget is Delivering Results for transit users by proposing to make permanent the 518X as part of the Transit Windsor route enhancements for the coming year. Since launching on September 7, 2021, the route has been embraced by transit riders, with strong initial usage averaging from 1,500 to 1,800 unique trips, or annualized ridership of over 90,000.

Additional Transit Windsor highlights of 2021:

  • Route re-alignment on Route 1C on Tecumseh Road East to improve service and eliminate duplication
  • Continued installation of over 180 new transit shelters across the city
  • Ridership decline to 50% of pre-pandemic levels
  • Return temporarily to full service on all city and county routes from September 5, 2021, to November 21, 2021
  • Inability to re-start the Tunnel Bus service due to pandemic travel restrictions at the international border crossing, as well as equipment shortages due to supply chain/microchip issues
  • Instituted the City of Windsor’s COVID-19 vaccination policy requiring all staff to be fully vaccinated by November 15, 2021.
  • Adjusted service levels as of November 22, 2021, due to a significant number of operations and maintenance staff deemed to be non-compliant with the City of Windsor’s vaccination policy

The City’s proposed 2022 budget includes $16.3 million to subsidize Transit Windsor operations next year, while investing at least $63 million in new capital projects over the next decade to continue improving public transit infrastructure and services. These investments are Delivering Results while respecting taxpayers.

Public Transit projects planned for 2022 include the following:

  • 24 new buses on order, scheduled for delivery in mid-2022
  • $3.9 million to continue implementing the 12-year life cycle of Transit Windsor’s fleet, including the annual acquisition of replacement buses as needed;
  • $500,000 for fleet refurbishment, repair costs, and additional enhancements that extend the useful life of buses;
  • $760,000 for the ongoing implementation of the More Than Transit Master Plan, which includes funding for projects such as fare collection technology, customer amenities and terminals, and Transit On Demand;
  • $200,000 for major repair costs to the fleet, specifically the hybrid buses;
  • Over $800,000 to support implementation of service improvements and changes needed to fixed assets in conjunction with the Investing in Canada Infrastructure Program;
  • $51,000 to properly maintain and replace bus shelters, signage and other customer amenities;
  • $90,000 for Automated Passenger Counters (APC) to gather detailed ridership data to better assist transit planners and schedulers to analyze performance and to make changes at the route, trip or stop levels so that service levels matches the demand; and
  • $120,000 for Handi-Transit bus acquisitions to expand transit assets.


“The proposed 2022 City of Windsor budget is about Delivering Results. We are delivering results by prioritizing the needs of Windsor residents, including investments in public transit. To support the vision outlined in the Transit Windsor Master Plan, we are proposing to invest at least $63 million in public transit over the next 10 years as we also embrace innovations such as Transit on Demand to meet the post-pandemic needs of Windsor residents.”
Windsor Mayor Drew Dilkens

“Despite the challenges presented by the COVID-19 pandemic, Transit Windsor has continued to grow and innovate to better serve our riders. With the investments made to transit, we will continue to improve service and amenities, and make the ridership experience even better for our valued customers.”
Tyson Cragg, Executive Director, Transit Windsor

For more information on public transit services in the City of Windsor, including fares and passes, schedules, maps and detours, please visit or contact 311.

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