City Enters Modified “Step Two” of Provincial COVID Protocols
As of 12:01 a.m. on Wednesday, January 5, 2022, the City of Windsor will activate the required protocols to meet the latest provincially mandated regulations related to COVID-19.
The modified Step Two of the Roadmap to Reopen will impact facilities and services for the next 21 days at a minimum.
Specific facility closures to note:
Libraries are curbside pick-up only for materials. Limited computer and photocopier use is available (updated January 17). Visit the Windsor Public Library website for more information. And the SOAR after-school program will be offered virtually until in-person learning resumes. For information on recreation program cancellations, please visit www.ActiveWindsor.ca or call 519 255-1161.
All emergency services, including Windsor Police Services and Windsor Fire and Rescue, will be operational.
For a complete list of municipal service areas affected, please visit CityWindsor.ca/covid-19 online.
Residents are encouraged to use online means to access municipal services. Links to our online services are available on the City of Windsor’s website www.CityWindsor.ca, with most under the E-Services tab. For those services that must be delivered in person, we appreciate everyone’s patience as we work through any COVID-related capacity challenges.
Residents can call 311 between 8 a.m. and 4 p.m., Monday through Friday (excluding holidays), or download the 311 app or email firstname.lastname@example.org to send inquiries 24/7 (though responses will be processed at the hours noted above). Visit www.CityWindsor.ca/CustomerService to learn more.
Note: Service Ontario and Service Canada offices, operated by the provincial and federal governments, located at 400 City Hall Square East will remain open at this time. Other buildings with self-contained leased space to non-City tenants (Mackenzie Hall and Gino & Liz Marcus Community Centre) will remain open. This is subject to change. Advanced screenings of all visitors to these locations will be in effect. Visitors should be prepared to answer questions upon entry.
“In keeping with public health measures announced yesterday, the City of Windsor is required to close some facilities. We have also returned to a work-from-home scenario for the vast majority of our employees consistent with the new rules. Our online services remain available, and we will continue to handle necessary in-person items by appointment. While these public health measures aim to blunt the impact that Omicron is having on our public health care system, we recognize they are a blow to businesses, families and many individuals in our community. I strongly urge all residents to book your vaccination appointments as soon as possible: whether it is your first or third dose, getting vaccinated remains the best way individuals can reduce their personal risk and lower the burden on our regional health care heroes.” – Mayor Drew Dilkens
“If there is a silver lining in the mandated facility closures, it’s that we will have some staff we can redeploy to other areas that are in need of support, like the mass vaccination effort, parks, and more.” – Recreation and Culture Executive Director Jen Knights