Customer Feedback
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Customer Feedback

We value your input and look forward to hearing from you.

You may register a complaint, compliment or suggestion by calling Transit Windsor at 519-944-4111, calling 311 or emailing tw@citywindsor.ca.

The following information is required for follow up:

  • Bus route (e.g. Crosstown 2)
  • Location and direction of travel
  • Date and time of incident
  • Bus number, if possible (3-digit number located inside the bus just above the driver)
  • Description of the driver 
  • Your name and telephone number

A report is filed based on the information we receive.  An Operations Supervisor will investigate the incident and will call or email you back with the results, within five (5) working days of the report date.
 
Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada
N8W 2X5

Phone: For detailed inquiries, call 519-944-4111.  For general inquiries, call 311.
Fax; 519-944-5121
Email: tw@citywindsor.ca