Parking Enforcement
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Parking Enforcement

Location:

Roadside sign at Public Works OfficeWelcome to the Parking Enforcement Office:

  • The City of Windsor's Parking Enforcement Office is located at 1266 McDougall. Services offered at the McDougall office include the following:
    • Penalty Notice (parking ticket) payment, inquiries, and disputes 
    • Residential parking permit purchase
  • Telephone:  For general information, call 311.  For detailed inquiries, call (519) 255-6298 Fax: (519) 255-9467
  • Parking Enforcement is provided through an outside contractor, currently the Commissionaires of Ottawa - Windsor Division.

Mailing address:

Parking Enforcement Office - Public Works Department
1266 McDougall Street
Windsor, Ontario
Canada
N8X 3M7

Hours of Operation: Monday through Friday - 8:00 a.m. - 4:30 p.m. 

Services:

  • If you are requesting parking enforcement services, please contact Commissionaires of Ottawa - Windsor Division dispatch at 519-796-0841.
  • For penalty inquiries and to obtain any other information, please contact the Parking Enforcement office at 519-255-6298.
  • The Parking Enforcement Office is open from 8:00 a.m. to 4:30 p.m., Monday to Friday.
  • Residential Parking Permits can also be obtained at this location from 8:00 a.m. to 4:00 p.m., Monday to Friday. See the Residential Permit Parking page for detailed information on residential parking permits.

Penalty Notice (Parking Ticket) Payment Methods:

  • In Person: Monday to Friday from 8:00 a.m. - 4:30 p.m., 1266 McDougall Street.  Payments are accepted by debit, Visa, MasterCard and cash. 
  • By Mail:  Write the Administrative Penalty number on the front of your cheque or money order and make it payable to "The City of Windsor." Do not send cash by mail. Postdated cheques will not be accepted. Payment date is the date received in our office, not the date of mailing. Mail penalty notice payments to:
    • Parking Enforcement Office - Public Works Department
      1266 McDougall Street
      Windsor, Ontario
      Canada
      N8X 3M7
  • On-Line: Penalty Notice Payments. Please note that it may take up to 72 hours to process your payment. Payment date is the date received in our office, not the date of online payment.
  • Customer Care Centres are open for direct payment of penalties within 30 days of issue. Payments are accepted by debit, Visa, MasterCard and cash. Please be sure to bring any notices/documentation to support the parking infraction, as these locations are for payments only and no information regarding parking infractions is accessible.

Disputing A Penalty Notice (Parking Ticket):

  • Effective October 14th, 2014, in-person screenings will no longer be available.
  • For All Penalty Notices:
    • The registered owner of the vehicle or an acting agent to which the Penalty Notice was issued can request an initial review ("Screening") of the Penalty Notice by a Screening Officer by submitting the Request for Screening form. The Screening Officer may affirm, reduce or cancel the penalty.
    • If an individual is not satisfied with the decision of the Screening Officer, they may request a review of the penalty by a Hearing Officer by submitting the Request for Hearing form. The Hearing Officer may affirm, reduce or cancel the decision of the Screening Officer. The decision of the Hearing Officer is final and there is no option to go to court.
    • These forms will only be accepted by fax, by mail or in person. E-mail submissions will not be accepted.
    • See the Administrative Penalties - Frequently Asked Questions for more details.

Enforcement:

Enforcement of Parking By-law 9023 (see By-laws Online) is provided from 7:00 a.m. to 12:00 midnight, Monday to Saturday for:

  • All municipally owned surface lots
  • Specific private property locations
  • Street meters
  • Residential permit parking areas
  • All regulated roads in the City of Windsor
  • Private property where the owner meets officer and signs a Private Property Form

Additional Information

  • Information regarding the City of Windsor's parking by-laws, truck routes, loading zones, etc. can be obtained from Parking By-law 9023 (see By-laws Online).
  • Information regarding the cost of specific parking violations can be viewed on the Schedule "W" of the Parking By-law 9023.
  • To file a complaint regarding a parking meter, municipal lots, or officer conduct, please call 311 or email them at 311@citywindsor.ca.
  • A Penalty Notice will not affect your insurance. It will show up on the Ministry of Transportation records if it is not paid within approximately 60 days of issue date.
  • People with Accessible Parking Permits must pay the parking meter fee.
  • When street parking switches sides for a new month, you can move your car to the opposite side of the street beginning at 10:00 p.m. on the last day of the month. Enforcement begins at 9:00 a.m. on the first day of the month.
For questions or more information, please contact:
 
Parking Enforcement Office
1266 McDougall Street
Windsor, Ontario
Canada
N8X 3M7
Hours of Operation: Monday through Friday - 8:00 a.m. - 4:30 p.m.

Phone: For general information, call 311. For detailed inquiries, call (519) 255-6298, email parkingenforcement@citywindsor.ca or fax (519) 255-9467.