How to Pay Your Ticket
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Paying Your Penalty Notice (Parking Ticket)

How to Pay your Penalty Notices:

If you have received a Penalty Notice (parking ticket), you can either pay your Penalty Notice within 30 days of the date of issue or dispute the Penalty Notice. Please see below for payment options:

 Parking Enforcement Office Counter


Steps to Pay your Penalty Notices (Parking Tickets) Online:

To pay your Penalty Notice (Parking Ticket) online, please continue to City of Windsor "Ticket Payment" and select '"Pay City of Windsor Parking Tickets." By clicking that hyperlink, you will be directed to a screen similar the image below. Please verify all information being entered. 

Online Payment sample - what means what

 
​What do you Enter in designated location??
A ​Penalty Notice Number (e.g. 1234567 or W 01234)
​B ​Date your Penalty Notice was issued
​C ​License plate of vehicle that was issued the Penalty Notice
​D ​Where is the Plate From (e.g. Ontario, Michigan, etc.)
​E ​Amount of the ticket you are paying (Amount Owing, e.g. $17.00, $52.00, etc.)
 
Please Note: This is a third party website and will accept any information that you enter. When prompted to on screen, please be sure to review that all information entered is correct. Information that is not correct may result in the payment not being accepted or additional Administration fees being added to the ticket.

Depending on the day, date, and time of the transaction, it may take up to 72 hours for payment to reach our office.

If you are having technical difficulties with the site or wish to inquire on a refund that was processed,  please contact "Teranet /PayTickets" directly at paytickets@teranet.ca.


Examples of City of Windsor Penalty Notices:

The following is an example of a Penalty Notice (parking ticket) that is issued by a Parking Enforcement Officer. Learn how to understand how to read a Penalty Notice (parking ticket)

Sample Front of Computerized issued TicketSample Back of Computerized Issued Ticket

The following is an example of a City of Windsor Certificate of Administrative Penalty (Handwritten Ticket) that is issued by a Windsor Police Services Officer. Learn how to understand how to read a "handwritten" Administration Notice (parking ticket).

Sample Handwritten Ticket - FrontSample Handwritten ticket - back

If you ignore the Penalty Notices listed above or do not act upon them within 30 days of issue date, the penalty amount may result in additional administration fees. If you ignore the original penalty notice, you will receive the following Notice via Canada Post:


Other Municipalities and Private Parking Enforcement Issued Tickets:

If you received a Parking ticket from another municipality (e.g. Toronto, London, etc.) or a Private "Parking Enforcement" Company (e.g. Compark, University of Windsor, etc.), you need to contact that specific location directly, as our office will only have information and be able to accept ticket payments for tickets that were issued by the City of Windsor Parking Enforcement in accordance to the Parking By-law 9023 (see By-laws Online). Location and payment options can usually be found on the back of the ticket.

Provincial Offences Tickets:

If you received a Provincial Offences Act (POA) violation, such as a Traffic Violation (e.g. speeding ticket) or by-law Infraction, please contact your local POA Office for payment options and location. To visit the City of Windsor - Provincial Offences Office you can attend the Westcourt Place located at 251 Goyeau Street, Suite 300. Their offices are open Monday to Friday from 8:30am to 4:30pm. For General Inquires for your POA ticket contact 519-255-6555.


For questions or more information, please contact:
 
Parking Enforcement Office
1266 McDougall Street
Windsor, Ontario
Canada
N8X 3M7
Hours of Operation: Monday through Friday - 8:00 a.m. - 4:30 p.m.
Phone: For general information, call 311. For detailed inquiries, call (519) 255-6298, email parkingenforcement@citywindsor.ca or fax (519) 255-9467.