Basement Flooding Survey - Postcards in the Mail
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Basement Flooding Survey - Postcards in the Mail

The City of Windsor is sending postcards to mailboxes in and around Wards 6 and 7 to encourage residents of these specific areas to take a short online survey about basement flooding.

The Basement Flooding Survey has been created to learn more about the details and contributing factors surrounding recent basement flooding events, including the September 29, 2016 flood where nearly 3,000 callers reported incidences of flooding to 311. Response has been high across the city, but administration is hoping to ensure that the area hit hardest by last year’s floods is aware of this opportunity for public input.

“Ward’s 6 and 7 were the hardest hit by the September flooding event so we want to make sure they have their say,” said City Engineer Mark Winterton.  “The postcards contain our survey’s web address, and we encourage residents to take a few moments to fill it out as soon as they can.”

The information provided will help the City deliver the most effective flood mitigation program and will be used to inform future capital program decisions.

This survey should take approximately10 minutes to complete and will be available until the end of April. Residents of the entire city are encouraged to participate, even if their home does not have a history of flooding.

Online responses are preferred, but hard copies can also be obtained by contacting 311.​​​

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