Requesting Information on Your Tax Account

• If you are the owner of a property, you may contact the City of Windsor and request verbal information or a statement of account.   
• For requests regarding prior year(s) information a charge of $5.00 +GST may apply. If a charge applies, you must visit the tax office in person to make this request, and payment must be made before processing begins.  This can be processed while you wait.  If you are from out of town you may mail your request along with a cheque for the proper amount. We will process the request and mail the information back to you.
• If you are calling from a company for which you are affiliated, we must have a "letter of authorization" on file signed by the company owner. 
  • Download the Letter of Authorization Form (PDF).  Fax completed form to (519) 255-7310.  We will release tax information to the property owner.

Property Tax Receipts for Income Tax Purposes:

• A property owner, if being audited by Revenue Canada, may obtain a Property Tax Receipt.  A $15.00 fee will be charged and added to the property tax account.  The amount of taxes indicated as being paid on this receipt letter will not include additional charges or penalties paid, as these cannot be claimed on your income tax return.
• If you are the previous owner on a property for which you require a Property Tax Receipt, payment will be required before the receipt can be processed.  Please be advised that the taxes paid as detailed on your receipt letter will be for the entire year.  You must refer to the Statement of Adjustments provided by your lawyer at the time of sale.
• A Statement of Account is free of charge and may be obtained by the property owner when filing a prior year income tax return.
• If you are paying through a mortgage company, the mortgage company will send you a statement at the end of each year, which will be sufficient for filing your income tax return and/or if you are being audited by Revenue Canada.

Public Information - Assessment Roll

• The City of Windsor Assessment Roll for the current year is available for public viewing in the Council Services Department, Room 203, 350 City Hall Square West. To view the roll, please attend in person during normal business hours, 8:30 a.m. to 4:30 p.m. Monday to Friday. The assessment rolls lists all properties located in the City of Windsor, registered owners, and the assessed value of each property.

Lawyers/Financial Institutions

• You may request Tax Levy information, legal description and installment amounts on a property.  If you require any other information you must fax a request to us on company letterhead at 519-255-7310 and we will fax the information back to you.  An invoice will be generated at the end of the month, as there is a $50.00+GST charge for each request. 
• You may sign up for our online look-up system, which allows you to look up any property at any time for a fee of $50.00+GST per look-up (invoiced at the end of each month).  If you are interested in this, please fax a request to us on company letterhead at 519-255-7310, including a contact name, mailing address and phone number.  We will fax a password and web address back to you (usually same day response).
• A Tax Certificate is a legal document that includes information such as legal description, current installments and arrears.  To request this document you must mail a written request noting the property address and roll number along with payment of $75.00.  Please mail your request to:
  
  ATT:  Tax Certificate Clerk
  City of Windsor
  Finance Department
  PO Box 1607
  Windsor, Ontario
  Canada
  N9A 6S1

Real Estate Agents

• You may request the Tax Levy only.  This information can only be provided verbally.

Phone:  Call 311 for general information.