1. (*) I mostly use Transit Windsor for (choose as many options as are applicable):

Work School Recreation (shopping, visiting) Medical appointments

2. (*) I mostly use Transit Windsor on:

Weekdays (Monday-Friday) Saturdays Sundays

2b. (*)During this time period:

Daytime Evenings

3. (*) Pick one or two options that best describe the way you usually pay your Transit bus fare:

Cash Monthly Pass Semester Pass School Restricted Pass One-Way Tickets

3b. (*) To which category do you belong?

Adult Post Secondary Student (Elementary & Secondary) Senior

4. Transit Windsor services are convenient to my needs: Yes No Somewhat

5. When I use Transit Windsor, I always have to transfer: Yes No Sometimes

6. When I must transfer to complete my trip, I usually don't have to wait too long: Yes No Sometimes

7a. (*)I use the following 2 or 3 routes the most often:

Transway 1A	Transway 1C	1C Express
Crosstown 2	Central 3	Central 3 West
Ottawa 4	Dominion 5	Dougall 6
South Windsor 7	Walkerville 8	Lauzon 10
Parent 14	Tunnel	Tigers Baseball
Lions Football	Senior's Specials	High School Extras

7b. I require accessible service: Yes No

8. The most common transfer I make is between the following routes(from one to another):

From: To:

9. (*)My average bus trip lasts: 10 minutes 15 minutes 30 minutes more than 30 min.

9b.) (*) Does this include transfer(s)? Yes No

10. (*) I think the current fares are reasonable:

Yes No

11. (*) I expect to pay more for special services, such as Tunnel and Detroit Tigers or Concert Specials:

Yes No

12. If other members of your family or household use Transit Windsor services, please describe who and how often (use more than one option if necessary): 1-3 members More than 3 members Regularly Occasionally Never

13. I feel secure letting my children ride the bus: Yes No Somewhat

14. Printed bus schedules are easy to obtain and understand: Yes No Somewhat

15. (*) Please check the top 2 or 3 areas where you feel present Transit services require the most improvement:

Ease of boarding/leaving the bus	Transit information by phone	Availability of seating
Frequency of buses	Schedule adherence	Convenience of bus stops/shelters
Convenience/Directness of routing	Fully Accessible (low floor) services	Behaviour of other passengers (noise, music, vulgar language, etc.)
Bus driver's understanding of customers' needs

Other (describe):

16. (*) What is the biggest reason why you "Do Not Use" Transit Windsor regularly?

18. (*) The following information best describes me: (optional)

A.)	B.)	C.)
Male	Under 16 Yrs.	Student
Female	16-25 Yrs.	Employed full-time
	26-35 Yrs.	Employed part-time
	36-50 Yrs.	Not Employed
	50+	Self-Employed
		Retired

19. This website answered all of my questions fairly easily: Yes No Somewhat

20.This website is easy to navigate (convenient links): Yes No Somewhat

Suggestions:

Please submit email address if you would like to provide additional information to our planning department:

Thank you for your time and patience.

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