• As an agency of the City of Windsor, Transit Windsor management reports to a Board of Directors appointed by City Council and is responsible for planning, development, marketing and operation of public transit systems based on the policies and budget allocations established by City Council.
  
  
• The assets of Transit Windsor and Windsor ChartaBus are wholly owned by the City of Windsor.
  
  
• Customer service receives hundreds of calls daily for schedule information.  View our Contact Information page for hours of operation. 
  
  
• The TRIPS phone line allows callers to access route and schedule information 24 hours a day, 7 days a week.
  
  
• Published schedules and maps are available online for added convenience.
  
  
• All communication from the public is documented and tracked in an effort to provide superior customer service.  Visit our Complaints, Compliments or Suggestions page to find out more.
  
  
• The Ontarians with Disabilities Act, 2001 requires public transit systems to develop annual Accessibility Plans and make them public. It is important to note that Accessibility Plans are to be produced within existing resources (no new funding has been provided for the implementation of the Ontarians with Disabilities Act).
  
  
• Transit Windsor has provided service to the community for over 130 years:
• Canada's first electric street railway, which began operating in Windsor on May 28th, 1886
• The first Canadian city with an all electric transit system in 1891
• Canada's first trolley bus operation on May 4, 1922

DRIVING TODAY FOR A BETTER TOMORROW