Winter Control Levels of Service

• For more information call 311. 
• During heavy snowfalls, please visit the Newsroom for updates. 

Main Routes

• Main routes are salted and/or ploughed once snow begins to fall and accumulate.
• There are currently 21 main salter/plough routes consisting of roads classified as Expressway, Arterial, and Collector as defined by the City of Windsor Official Plan. These routes also include fire/hospital emergency routes and Transit Windsor bus routes.
• If accumulation exceeds 10 cm. (4 in.) during a snowfall, salting may cease temporarily and ploughing be utilized, as appropriate for the conditions.
• Also, if the temperature is below -12°C (10°F) during a snowfall, salt begins to lose its effectiveness and depending upon the snow accumulation salting may cease temporarily and ploughing be utilized, as appropriate for the conditions.
• The average cost for Winter Control on main routes during the normal workday is $12,000/hr.

Local/Residential Streets

• Streets are salted and/or ploughed in the vicinity of schools during the normal workday once main routes have been cleared.
• Intersections are salted and/or ploughed when conditions warrant. (Average time/cost for all intersections: 8 hours - $96,000).
• Residential streets are ploughed when accumulation exceeds 10 cm. (4 in.), once main routes have been cleared. (Average time/cost all streets: 24 hours - $300,000).

Sidewalks

• Snow is cleared during the normal workday from overpasses and underpasses and from intersection corners in all business areas by available employees.

General

• Service levels may be amended, as conditions require.
• Removal of major accumulations of snow along curbs in the business areas may be considered, as conditions require.
• Inquiries regarding the enforcement of the snow clearing by-law on City sidewalks, are handled by By-law Enforcement Officers, Corporate Services. Visit By-laws Online for access to the Snow Removal By-law #8544.

Maintenance Division
1531 Crawford Avenue
Windsor, Ontario
Canada
N8X 2A9
Hours of Operation: 8:00 a.m. - 4:00 p.m.

Phone: For general information, call 311. For detailed inquiries, call (519) 255-6326.
Email: 311@city.windsor.on.ca